Picture the race leader in F1. Even in the top position (in fact, especially in the top position) the car comes in for a pit stop. Not because something broke, because staying in front demands it: a fresh setup, a faster crew, whatever it takes to keep their lead. The leader gets better for one reason…
To widen the gap.
Bozard Ford Lincoln is the most recognized mobile service operation in the country. And after reviewing all the options, they changed mobile service platforms.
They chose Curbee. This is how leadership doubles down.
Bozard has run mobile service since 2015, back when most dealers still thought a driveway oil change was a novelty. A decade later, they operate the largest Ford Mobile Service fleet in the country: more than 40 vans completing over 2,000 appointments a month. Even though they are based out of St. Augustine, they never let geography hold them back: they have a track record of sending vehicles statewide (Tampa, Miami) when a job demands it. They don't call it mobile service. They call it “urgent care for your car” … call today, they're there tomorrow.
And here's what separates them. Most mobile programs are oil changes and recalls — one wrench, one tool, brought to the curb. Bozard performs nearly every repair that doesn't require major engine or transmission work, in the field. Diagnostics. Complex repairs. Real fixed ops work, done in the customer's driveway.
That's what makes them one of the leading voices in mobile operations in the country. And they just switched out the engine that powers it all.
Leaders don't change what's working unless they've found something that works better.
"Innovation is the key to distinguishing ourselves as leaders," said Ed Roberts, COO and General Manager of Bozard Ford Lincoln. "If we're going to continue extending our lead, we have to keep challenging ourselves to improve."
Car dealerships use software to optimize their business, and Curbee’s goal is to deliver. Bozard was no different. Their scale pushed us past what any mobile service platform has been able to do, and we rose to that challenge —before we even sent the famous cookies.
"They've [Curbee has] been incredibly responsive to our needs, and they have the flexibility to grow alongside us," Roberts said.
“This wasn't a leap of faith — it was a measured decision backed by the significant incremental lift Curbee added to their operation,” said Amit Chandarana, Curbee CEO.
An operation running 40+ vans would put any platform through its paces. The sheer volume of Bozard’s operation demanded capabilities that were not just “nice to have’s” but absolutely essential for their massive operation.
These capabilities are also now live with all of Curbee’s dealer partners. We'll highlight only a few of the new features here:
One dealer’s needs might inspire what we build, but we always approach that product development with an eye towards compatibility for all dealers. You don't need forty vans to get the improvements forty vans demanded.
"Bozard challenged us to think differently, move faster and build new capabilities that will improve mobile service for every Curbee dealer," said Curbee CEO Amit Chandarana.
That's the part worth sitting with. On Curbee, you're not buying a static platform. You’re using the tool that’s always pushing forward.
The fastest way to beat your own best time isn't a new car. It's a new engine, in the one you've already got. Bozard just dropped a more powerful engine into a car that was already winning — same fleet,, same team — just moving faster.
That's the switch. Not to a tool, but to a team that builds at the speed you race.
Curbee is the No. 1 mobile service platform for dealerships, powering mobile and remote service for leading OEMs and dealer groups nationwide. See the ROI for your store · Read The16 report · Book a demo.